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Analysis of School-based and Virtual Special Education Supports and Therapeutic Services During the COVID-19 Pandemic: Receipt and Satisfaction

**Analysis of School-based and Virtual Special Education Supports and Therapeutic Services During the COVID-19 Pandemic: Receipt and Satisfaction**

The COVID-19 pandemic has had a profound impact on education systems worldwide, necessitating a rapid shift from traditional in-person learning to virtual platforms. This transition posed unique challenges for special education services, which often rely on personalized, hands-on approaches. This article delves into the analysis of school-based and virtual special education supports and therapeutic services during the pandemic, focusing on the receipt of these services and the satisfaction levels among students, parents, and educators.

### The Shift to Virtual Special Education

When schools closed their doors in early 2020, educators and administrators faced the daunting task of continuing special education services remotely. Special education encompasses a wide range of supports, including individualized instruction, speech therapy, occupational therapy, and behavioral interventions. These services are typically tailored to meet the specific needs of students with disabilities, making the transition to virtual platforms particularly challenging.

### Receipt of Services

#### Initial Disruptions

Initially, many students experienced disruptions in their special education services. Schools and districts were unprepared for the sudden shift, leading to delays in service delivery. According to a survey conducted by the National Center for Learning Disabilities (NCLD), nearly 40% of parents reported that their children did not receive any special education services during the first few months of the pandemic.

#### Adaptation and Innovation

As the pandemic persisted, schools began to adapt. Educators leveraged technology to deliver services remotely. Video conferencing tools like Zoom and Google Meet became essential for conducting virtual therapy sessions and individualized instruction. Some schools also provided assistive technology devices to students who needed them.

Despite these efforts, the receipt of services varied widely. A study published in the Journal of Special Education Technology found that while some students received consistent support, others experienced significant gaps. Factors such as internet access, availability of devices, and the ability of parents to facilitate remote learning played crucial roles in determining service receipt.

### Satisfaction with Services

#### Parental Perspectives

Parental satisfaction with virtual special education services was mixed. According to a survey by the Council for Exceptional Children (CEC), approximately 50% of parents reported being satisfied with the virtual services their children received. However, many parents expressed concerns about the effectiveness of these services compared to in-person support.

Parents highlighted several challenges, including difficulties in maintaining their child’s attention during virtual sessions, limited opportunities for social interaction, and the lack of hands-on activities. Additionally, parents of children with more severe disabilities reported lower satisfaction levels, as their children often required intensive support that was difficult to replicate virtually.

#### Educator Perspectives

Educators also faced significant challenges in delivering special education services remotely. A survey by the American Speech-Language-Hearing Association (ASHA) revealed that 60% of speech-language pathologists found it challenging to provide effective therapy through virtual platforms. Many educators reported feeling overwhelmed by the need to adapt their teaching methods and materials for online delivery.

Despite these challenges, some educators found innovative ways to engage students. For example, they used interactive apps and games to make virtual sessions more engaging. Additionally, educators emphasized the importance of regular communication with parents to ensure that students received consistent support.

### Therapeutic Services

Therapeutic services such as speech therapy, occupational therapy, and physical therapy are critical components of special education. The transition to virtual platforms posed unique challenges for these services.

#### Speech Therapy

Speech therapists adapted by using video conferencing tools to conduct sessions. While this approach worked well for some students, others struggled with the lack of in-person interaction. A study published in the International Journal of Telerehabilitation found that while virtual speech therapy was effective for some students, it was less effective for those with severe speech and language disorders.

#### Occupational Therapy

Occupational therapists faced similar challenges. Virtual sessions often required parents to play a more active role in facilitating activities. This was particularly challenging for parents who were juggling work-from-home responsibilities. Despite these challenges, some therapists reported success in using virtual platforms to teach fine motor skills and sensory integration techniques.

#### Physical Therapy

Physical therapy was perhaps the most challenging service to deliver virtually. Therapists had to rely on parents to assist with exercises and activities. A survey by the American Physical Therapy Association (APTA) found that while some families were able to successfully engage in virtual physical therapy, others struggled due to limited space and equipment at home.

### Conclusion

The COVID-19 pandemic forced a rapid shift from traditional school-based special education supports and therapeutic services to virtual platforms. While this transition posed significant challenges, it also highlighted the resilience and adaptability of educators, therapists, students, and parents.

The receipt of special education services varied widely, with some students experiencing significant disruptions while others received consistent support. Satisfaction levels were mixed, with many parents and educators expressing concerns about the effectiveness of virtual services compared to in-person support.

As schools continue to navigate the ongoing impacts of the pandemic, it is essential to prioritize the